Abuja - Arik Air has introduced a mobile and tablet booking
application in a drive to further enhance its service to clients.
This is part of ongoing efforts by West and Central
Africa’s largest commercial carrier to revamp of its technology offerings.
The announcement follows Arik Air’s decision to partner
with mobile commerce firm SlimTrader in August, to provide the airline’s
recently launched mobile booking service.
Michael Arumemi-Ikhide, Arik Air’s Global Chief
Executive Officer, commented, “The popularity of mobile commerce has increased
massively in Africa and we are delighted to be the first Sub-Saharan African
airline to offer customers a dedicated booking app to enhance our service.”
“Mobile penetration far exceeds the reach of the internet
in Nigeria and West Africa and additions like this help position Arik as a 21st
Century operator, using cutting edge technology to improve ease of service and
Femi Akinde, CEO of SlimTrader, said, “As an e-commerce
platform that seeks to help enterprises
distribute their goods and services across multiple digital channels, we are
extremely happy to be a part of Arik Air’s history-making service offerings on
Free to download on Blackberry, iOS, or Android devices,
the app marks the latest of a raft of planned enhancements in the coming
Once downloaded, the Arik app presents consumers with an
intuitive, easy-to-use interface. Customers enter their preferred dates and
number of passengers, then selects the flight or flights from their desired
Payment is similarly simple and because the app is unique
to Arik, there are no fees leveled by third-party booking services, leaving
customers with the best possible rate.
The app also includes a “Remember Me” feature, allowing
customers to easily pick a card from a list of their registered cards without
needing to enter full details of their bank card each time they make a
Arik is the first organisation in Nigeria or West Africa
to seamlessly integrate this feature into its offering.
– CAJ News