Lagos – Local telecommunications companies has solicited for support from subscribers to curb infrastructure vandalism.
Speaking at the fourth annual NigeriaCom in Lagos, the operators blamed the "poor" quality of services the country has been experiencing on the increasing destruction of vital telecoms facilities by vandals.
Presenters said subscribers had a duty as watchdogs on telecoms facilities located in their environments.
The Director of Network Engineering at Etisalat Nigeria, Temi Ogunbambi, called for better engagement stakeholders so that telecoms infrastructure could be protected.
“We need the public to have a sense of ownership that even though the operators deployed the infrastructure, it was deployed to improve subscribers’ daily live and businesses,” he said.
According to Ogunbambi, telecoms infrastructure enhanced the public's welfare and drove economic growth.
He shot down perceptions the operators were solely to blame for substandard services.
“There are things which are outside our control. We cannot be held responsible for how the other networks are doing when one calls between networks.
Unfortunately, when something goes wrong, everybody tags all the operators as the same,” he said.
Chief Technical Officer at Airtel Nigeria, Awadhesh Kalia, said that the operators were working tirelessly to offer better services.
He said that challenges such as securing of Right-of-Way (RoW), multiple taxation, infrastructure vandalism, among others were stalling their efforts.
Kalia, who stated that there was the need for the government to put basic
infrastructure in place so as to assist the operators to perform better, added that telecoms was an essential service.
"Anyone damaging telecoms infrastructure is damaging the economy," he said.
Informa Telecoms & Media, the international events management firm, is organising the two-day NigeriaCom.
- CAJ News