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Etisalat, Total enhance partnership

10 December 2013, 13:35

Lagos - Etisalat, the mobile network operator, has launched 35 new experience centres at Total service stations across the country.

According to officials, the move is aimed bringing the company’s services closers to its customers.

Speaking at the unveiling of one of the centres in Lagos, Charles Ogunwuyi, Director, Retails Sales at Etisalat Nigeria, said the new mini centres now brought the total number of its mini centres to 80.

“Following the sign-off of the agreement between Etisalat Nigeria and Total Nigeria Plc to establish mini Etisalat Experience Centres within Total Service Stations in May 18, 2012, we have now successfully deployed 80 mini centres nationwide at Total Service Stations across Nigeria,” he said.

“These 35 new outlets bring the total number of operational Etisalat customer touch points across the country to a total of 185.

The mini centres, like the conventional experience centres, have extremely well trained and courteous advisors. In addition, the centres are well equipped to meet the telecommunication needs of our subscribers in locations close to their homes or offices,” he said.

A total 45 similar centres were launched by the company earlier this year.

The mini experience centres, according to the company, will offer the same universe of products and services as offered in its conventional experience centres.

– CAJ News


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