Lagos - Mobile telephone subscribers in Nigeria are in for a good time in 2014, as the Nigerian Communications Commission (NCC) has said it will raise the standard of Key Performance Indicator (KPI) for telecoms operators by January 2014.
Dr. Eugene Juwah, NCC’s Executive Vice Chairman, said the move became imperative in order to maintain high standards of service quality across networks, reports Venture.Africa.
He said the commission had given operators enough time to repair and make the necessary investments on their networks.
He noted that as from January, the commission will revert to the initial KPI standards of the telecoms industry, saying sanctions would be imposed on any operator that continues to deliver poor quality service to its subscribers.
Read more at Venture Africa