Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.


NERC inaugurates electricity consumers’ complaints committee

22 May 2014, 06:52

Abuja - The Nigerian Electricity Regulatory Commission (NERC) has inaugurated committees to handle electricity supply complaints in its Benin, Jos and Yola offices.

The NERC Chairman, Dr Sam Amadi, who inaugurated the committees, said that they were charged with the responsibility of resolving disputes between electricity consumers and service providers.

"This forum provides opportunity for consumers to have their complaints addressed in an effective manner.

"You know there will always be some degree of complaints and conflicts in this kind of market.

"Our hope is that the Distribution Companies (DISCOs) will do very well to improve their operations to minimize these complaints,’’ he said.

He said the forum members were stakeholders knowledgeable in electricity market, drawn from each state to ensure fairness and diligence in electricity supply process in their areas.

According to him, the forum is expected to protect electricity consumers from exploitation by service providers which may arise as a result of billing system, metering, connectivity, and transformer issues.

He urged consumers to take advantage of offices of the forum in their areas to address their complaints over power distribution by the companies.

He congratulated members of the forum, and urged them to be fair in adjudicating all issues.

He said NERC had evolve legal framework to enforce the decisions of the forum, and urged them not to be "toothless dog’’ in handling the numerous complaints from consumers.

The members were drawn from the Consumer Protection Council (CPC), Manufactures Association of Nigeria (MAN), Non-Governmental Organisations, Nigerian Association of Chambers of Commerce, Industry, Mining and Agriculture, among others.

-  NAN

For the latest on national news, politics, sport, entertainment and more follow us on Twitter and like our Facebook page.



Read News24’s Comments Policy

Comment on this story
Comments have been closed for this article.

Read more from our Users

Nigeria @ 56: Words to my green f...

A leader’s job is not to dictate, but rather to be respected, admired and be a trustee, of the land we love, with so much potential, a land which should be freer than free. Its still a long way to fufilling our destiny! Read more...

Submitted by
Isaac Asabor263
Recession: An opportunity for Nig...

The recession should be seen as an opportunity for the country’s promotion as long as we all collectively conduct ourselves in a patriotic manner, writes Isaac Asabor.  Read more...

Submitted by
Black and White

We want to imitate the whites in everything because we are ignorant of our inherent originality and content. We spend all our Naira to acquire his inventions because we so oblivious of our natural endowments that we allow him have it for free. Read more...

Submitted by
Nate Nat
Adamawa State University Mubi: A ...

ADSU integrity forum has accused the Sunday Joshua Wugira, a lawyer, of adopting unorthodox tactics by abusing his privilege by attacking the integrity of ADSU Vice Chancellor Dr. Moses Zira Zaruwa, writes a News24 reader. Read more...

Submitted by
Abdulsalam Jubril
My Country Nigeria (Part One)

Poetry by Abdulsalam Jubril.

Submitted by
Abdulsalam Jubril
Recession, dearth in leadership a...

Every leader has the opportunity to become great and making himself immortal in the lives and hearts of people for generations to come. Will Mr. President seize this opportunity?, questions Abdulsalam Jubril. Read more...