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New service for high-end Ecobank clients

16 July 2014, 10:00Henry Ifeanyi

Lagos - Ecobank Nigeria has introduced a special premier banking service for its high net worth customers.

The bank said in a statement the new service personalised and tailored to suit the individual lifestyle of customers in a way that provided additional value beyond everyday banking,

The service, according to the bank involved the appointment of dedicated Relationship Managers (RM) as primary point of contact.

The RMs would then provide round-the-clock financial advisory services to the premier banking customers and their families.

“Whether at an Ecobank branch or at your home, personal relationship managers will be there to help customers make the right banking decisions," the bank stated.

“Also, premier banking customers are offered a range of multi- currency savings and lending products with preferential rates as well as special platinum cards with full insurance protection; if a customer loses the card it is replaced free within 24 hours.”

Managing Director, Ecobank Nigeria, Jibril Aku,  noted in the statement that the new initiative would give customers the privilege of having a variety of exclusive lifestyle benefits, including preferential airline and hotel rates and rewards from luxury brand retailers across the world.

He said the high net worth customers would also have the added assurance of purchase protection, safe custody and private services.

“Ecobank Premier Banking is a tailored service uniquely for the customer; just the way he wants it. The desire to provide our premier banking customers with the perfect fit for their busy lifestyle led to the birth of this service.”

- CAJ News

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