Nigeria one of the biggest countries in Africa lacks the capacity to resolve immediate pressing infrastructural issues. The Power holding company of Nigeria upon its privatisation promised quick and easy accessibility to its staff and projects.
On the 16th of September, residents at C close, 31 road Gowon estate, heard a thunderous sound, apparently it was their transformer which had blown off again. The residents called Phcn staff for a quick response but none of them showed up in the close. The following day a Phcn staff came to repair the damaged transformer. However after 3 days of trial and still no solution, there was an urgent need for a good Phcn technician.
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One of the secretaries in C close 31 road stated that except the Phcn technicians are given money they wouldnt respond in time and may not repair the transformer well. Two days after the second repair, the secretary agreed to pay. A technician came and repaired the transformer and it started working. Speaking to a cross section of people within the close, they said that it had become a norm with Phcn staff; late response to electricity and tranformer issues, unwilling to carry out repairs until they are given money.
A resident in the close is of the view that Phcn staff do not always have to be bribed to perform their duty. she stated after all the goverment pays them, it is one of their responsibilities to ensure all transformers within communities are functioning properly.
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