Abeokuta - The Federal Public Complaints Commission in Ogun resolved 421 cases out of 802 brought to it in 2012, an official said in Abeokuta on Monday.
The Public Commissioner in the state, Mr Wale Ogunbanjo, gave the information during an interview with the News Agency of Nigeria (NAN).
He said the commission recorded a tremendous achievement with the resolution of the cases.
He said: ``From January to December 2012, we received 802 complaints out of which 421 cases have been resolved, with 381 cases pending.’’
Ogunbanjo said that complaints so far treated by the commission included cases relating to contracts, public nuisance, fraud and labour.
He said investigation of complaints and their resolution were made at no cost to the residents, adding that they were also treated with confidentiality.
The commissioner recalled that 899 complaints were received by the commission in 2011 out of which 528 were resolved while 371 were pending.
He, however, expressed optimism that all pending cases would soon be resolved.
Ogunbanjo urged residents to take advantage of the commission’s services and stressed that they were not the exclusive right of a select few.
He said the commission was established by the Federal Government to provide impartial investigations on behalf of citizens, who felt cheated by the actions or inactions of government and its agencies and corporate organisations.
``The commission is independent of government bureaucracy. It is given extensive powers regarding disclosures and access to all government information.
``We are empowered to enforce compliance in order to obtain necessary information that will help us in our investigations,’’ Ogunbanjo said.