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Consumer council seeks more funds to fight abuse

17 December 2013, 09:23

Abuja - The Consumer Protection Council (CPC) has appealed for more funding to enable it to tackle the numerous incidents of consumer rights abuse.

The council said it had not been able effectively check the incidents of abuse of consumers rights by telecommunication companies and public and private organisations among others because it lacked the necessary funds to do so.

“We are doing the best we can with the little we have. Consumers’ right enforcement requires much funding and at present, we don't have the necessary fund. Our appeal is for government to increase the allocations to us. When we have the necessary funding, I can assure you that the numerous consumers rights abuses you experience everyday would be minimally reduced. The agency is doing the best it could at the moment to enforce consumers rights in all sectors of the economy,” said Dupe Atoki, the director-general of the CPC.

Atoki said that the inadequacy of funds had however not deterred the council from doing its job as it had entered into several partnerships with other government agencies to enforce the protection of consumers in the country.

One of such partnerships, according to Atoki, is the recent collaboration between the Nigeria Communications Commission (NCC), Ministry of Information Communication and CPC to enforce consumer rights in the telecoms sector.

The CPC executive also said that the council had constituted a consumer education taskforce to enlighten consumers on their rights and privileges.

She said the various CPC units had been set up in big markets across the country to address consumers’ right abuse cases.

CPC is a parastatal supervised by the Federal Ministry of Trade and Investment.

It was enacted in 1992 and commenced operations seven years later.

– CAJ News


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