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Electricity consumers condemn irregularities in pre-paid meter billing

07 May 2015, 18:59

Lago - Some electricity consumers in Lagos on Thursday condemned what they called irregularities in the receipts issued to owners of pre-paid meters by Ikeja Electric (IE).

The consumers said the receipts issued to them after recharging their meter card as fraudulent and theft of customers’ identity, rights and privileges.

Investigations revealed that the most affected consumers are from Gowon and Shagari Estates, Egbeda and Akowonjo areas of Lagos.

Some of the consumers said that the prepaid meter receipts issued to them in unknown names and addresses had cast aspersion on their integrity and personality.

They also said that current receipts which did not carry their identity and addresses had made it impossible for them to use such receipts in business and government transactions.

Also read: Majority wants government to address electricity woes

Kunle Ishola, a resident of Gowon Estate, Egbeda, said he was alarmed to notice after recharging at Ponle Business Unit of IE near Gowon Estate, that receipt contained another consumer’s name and address.

Ishola said that IE officials were adamant on providing convincing information concerning such a development but only appealed to him to come back later.

"But I was disappointed again this month when I went for payment, the same name and address was written in my payment receipt.

"The cashier just told me that there was nothing he could do about it,’’ he said.

Godwin Okeke, a businessman and resident of Shagari Estate in Lagos, said the issuance of receipt with wrong names had impacted negatively on his business.



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