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FG warns airlines against passenger exploitation

24 March 2016, 20:23

Abuja - Minister of State for Aviation, Hadi Sirika, has warned local airlines against violating travellers’ rights through arbitrary increase of fares during Easter.

Sirika said the warning became necessary in view of some of the airlines’ penchant for unwarranted inflation of fares during festive seasons, thereby causing untold hardship for air travellers.

“Rather than cause problems for the travelling public, the airlines should devise better means of improving their services in terms of customer comfort, safe and timely flights, more effective information dissemination and network expansion,” said Sirika.

Also read: Pregnant woman found dead aboard Arik Air flight

He has also assured Nigerians of the preparedness of all aviation agencies to ensure safety and security of passengers during the period and beyond.

The minister said the Federal Airports Authority of Nigeria, in conjunction with the Nigeria Police had deployed sniffer dogs at the airports to complement the regular aviation security set-up.

Sirika has also directed the Nigerian Civil Aviation Authority to closely monitor the activities of the airlines to ensure strict compliance with all operational rules and guidelines in order to protect travellers against operational misconduct.





- CAJ News


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