Lagos - The problems afflicting the
continent’s biggest mobile firm in its largest market, Nigeria, have culminated
in a review of its operating structure.
MTN Group, the South African-headquartered operator, is
hopeful the new structure would strengthen operational oversight, leadership,
governance and regulatory compliance across its 22 country operations in Africa
and the Middle East.
This will see MTN Group restructured into three regions –
namely West and Central Africa (WECA), South and East Africa (SEA), and Middle
East and North Africa (MENA).
MTN has in addition made a number of senior appointments
to support this structure.
Jyoti Desai as assumed the new position of Group Chief
Operating Officer (COO). She has previously held the positions of Chief
Information Officer at MTN Nigeria, was COO of MTN Irancell and was recently
seconded to support the Nigerian country operations.
Two regional Vice Presidents (VPs) have been appointed.
The VP for WECA is Karl Toriola, with Ismail Jaroudi the
VP for MENA. The VP for SEA has not been announced.
Based in Nigeria, Toriola has been at MTN for 10 years,
having held senior operational roles at MTN Group and MTN Iran. He was formerly
also the Chief Technology Officer at MTN Nigeria and Chief Executive Officer
(CEO) at MTN Cameroon.
The review of the operation structure was announced on
Thursday after weeks of turbulence at MTN.
Also Read: Breaking: NCC reduces MTN Nigeria fine
Late October, the Nigeria Communications Commission fined
the operator a hefty N1,04 trillion (US$5,2 billion) for failing to disconnect
over 5 million unregistered subscriber identity module (SIM) cards.
Coinciding with the announcement of a new operating
structure, it was announced the fine had been slashed to N674 billion.
Also announced was the resignation of MTN Nigeria’s CEO,
Michael Ikpoki, and the head of Regulatory and Corporate Affairs, Akinwale
Their positions had become untenable following the record
fine and the resignation of former Group CEO, Sifiso Dabengwa in the wake of
MTN Group Executive Chairman, Phuthuma Nhleko, said this
revised structure and strengthened leadership would improve operational
oversight and increase management capacity.
“This will enable MTN to continue to realise its strategy
and vision, while also ensuring we achieve high governance standards and robust
risk mitigation,” he said.
MTN has over 230 million subscribers across
Africa and the Middle East, including more than 60 million in Nigeria
- CAJ News