Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.


Cat pee smell has laptop owners hissing

01 November 2013, 18:04

New York - A noxious feline odour has some Dell customers hissing.

People who own Dell Latitude 6430u laptops are complaining that their pricey new computers are emitting a smell similar to cat urine. Some of them said on the company's online customer forums that the odour seems to be coming from the keyboard or palm rest.

The Round Rock, Texas, company originally advised buyers through its forums to try cleaning their keyboards with a soft cloth or compressed air, but the smell persisted.

"The machine is great, but it smells as if it was assembled near a tomcat's litter box," wrote a customer using the handle "three west" on a Dell forum back in June. "It is truly awful!"

On Wednesday, another customer writing under the handle "passflips" said he felt terrible for repeatedly scolding his cat Jerry, because he thought the elderly cat kept spraying the computer. The poster also said he wasted money on veterinarian bills in an attempt to determine whether his cat had a medical problem.

Dell said on Thursday that its investigation revealed strange scent is related to a manufacturing process, which the company has since fixed. But if your portable PC isn't "purrfect", Dell recommends contacting the company's technical support team to have your laptop's palm rest assembly replaced.

Company spokesperson David Frink said the odour isn't related to a "biological contamination" and doesn't present a health hazard. He added that newly-assembled laptops that are currently in stores aren't affected.

The laptops in question are ultrabooks designed for business use. The base model starts at $900 on Dell's website, but Dell charges close to $1 300 for higher-end versions that include Windows 8 and Intel Core i5 processors.

While laptop users may find the smell of cat urine offensive, "cat's pee" is a term sometimes used by wine lovers to describe a wine's aroma.

And while the smell coming from the Dell computers is apparently unintentional, more than one group of engineers is working on "Smell-o-Vision" TV to engage viewers' olfactory senses.

In addition, a host of recent smartphone add-ons make scents, too, including the Scentee, a Japanese smartphone attachment that plugs into a phone's earphone jack and dispenses scented vapors through dedicated cartridges.

- AP


Read News24’s Comments Policy

Comment on this story
Comments have been closed for this article.

Read more from our Users

Nigeria @ 56: Words to my green f...

A leader’s job is not to dictate, but rather to be respected, admired and be a trustee, of the land we love, with so much potential, a land which should be freer than free. Its still a long way to fufilling our destiny! Read more...

Submitted by
Isaac Asabor263
Recession: An opportunity for Nig...

The recession should be seen as an opportunity for the country’s promotion as long as we all collectively conduct ourselves in a patriotic manner, writes Isaac Asabor.  Read more...

Submitted by
Black and White

We want to imitate the whites in everything because we are ignorant of our inherent originality and content. We spend all our Naira to acquire his inventions because we so oblivious of our natural endowments that we allow him have it for free. Read more...

Submitted by
Nate Nat
Adamawa State University Mubi: A ...

ADSU integrity forum has accused the Sunday Joshua Wugira, a lawyer, of adopting unorthodox tactics by abusing his privilege by attacking the integrity of ADSU Vice Chancellor Dr. Moses Zira Zaruwa, writes a News24 reader. Read more...

Submitted by
Abdulsalam Jubril
My Country Nigeria (Part One)

Poetry by Abdulsalam Jubril.

Submitted by
Abdulsalam Jubril
Recession, dearth in leadership a...

Every leader has the opportunity to become great and making himself immortal in the lives and hearts of people for generations to come. Will Mr. President seize this opportunity?, questions Abdulsalam Jubril. Read more...