Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.


MTN Nigeria stops proxy SIM swap

14 June 2013, 10:04

Lagos - MTN Nigeria will no longer allow third-party swapping of subscriber identification module.

Senior officials said the decision was taken in order to protect customers’ data and preserve the overall integrity of the SIM swap process.

Effective immediately, customers who wish to swap or replace their SIM cards as a result of their phones being stolen, destroyed or mislaid must do so in person.

MTN Corporate Services Executive, Akinwale Goodluck, explained that in recent months, deceitful clients elements were exploiting the proxy SIM swap process.

There had been incidents of unauthorised people fraudulently obtaining SIM cards belonging to others, he said.

“The implication of this decision is that customers will now have to appear in person at the service outlets nearest to them to request and obtain new SIM cards.

"Such requests will be treated promptly after proper ID validation from the SIM registration database, and upon presentation of valid identification such as ID card, international passport or driver’s licence,” said Goodluck at a press conference in Lagos.

Speaking at the event, MTN Customer Relations Executive, Akin Braithwaite, said that the organisation took the issue of customer and data security very seriously.

- CAJ News

Tags mtn

Read News24’s Comments Policy

Comment on this story
1 comment
Comments have been closed for this article.

Read more from our Users

Nigeria @ 56: Words to my green f...

A leader’s job is not to dictate, but rather to be respected, admired and be a trustee, of the land we love, with so much potential, a land which should be freer than free. Its still a long way to fufilling our destiny! Read more...

Submitted by
Isaac Asabor263
Recession: An opportunity for Nig...

The recession should be seen as an opportunity for the country’s promotion as long as we all collectively conduct ourselves in a patriotic manner, writes Isaac Asabor.  Read more...

Submitted by
Black and White

We want to imitate the whites in everything because we are ignorant of our inherent originality and content. We spend all our Naira to acquire his inventions because we so oblivious of our natural endowments that we allow him have it for free. Read more...

Submitted by
Nate Nat
Adamawa State University Mubi: A ...

ADSU integrity forum has accused the Sunday Joshua Wugira, a lawyer, of adopting unorthodox tactics by abusing his privilege by attacking the integrity of ADSU Vice Chancellor Dr. Moses Zira Zaruwa, writes a News24 reader. Read more...

Submitted by
Abdulsalam Jubril
My Country Nigeria (Part One)

Poetry by Abdulsalam Jubril.

Submitted by
Abdulsalam Jubril
Recession, dearth in leadership a...

Every leader has the opportunity to become great and making himself immortal in the lives and hearts of people for generations to come. Will Mr. President seize this opportunity?, questions Abdulsalam Jubril. Read more...